HR Assciate

Job Summary

To support in-country day to day HR operations which includes; full employee lifecycle process, recruitment, onboarding and offboarding, HR administration, coordinating training and development programs, performance management, managing employee relations, audits, employee engagement initiatives, policy implementation and compliance, managing HR records and HR reporting. 

Job Details

• Responsible for day to day operations of the HR Department.
• Partner with the People & Culture Lead and Country Manager on workforce planning, succession planning, and skills assessment and support the office in HR Plans implementation.
• Support full employee life cycle which includes, recruitment, contracting, onboarding, development, performance management, offboarding.
• Support the recruitment function in country. Facilitate performance of background checks on job candidates.
• Undertake the onboarding and induction processes for new staff.
• Support Learning and Development programs and activities in country.
• Work with the People & Culture Lead and other line managers to drive compliance to human resources policies, standards, and procedures by employees. 
• Support implementation of appropriate HR practices and processes to ensure efficiency and consistency in application across the organisation.
• Regularly review and recommend appropriate changes in the HR policies by analysing the business environment and legislative data to identify areas that require improvement.
• Drive and support implementation of HR Technologies and systems ensuring effectiveness and optimal use including HRIS.
• Maintain harmonious employee relations by balancing fair employee standards/practices, internal policies, best practice, and business needs.
• Actively participate in relevant benchmarking activity e.g., HR Metrics and employee surveys, interpreting the corporate level results, identifying consistent issues/positives across the Company, and supporting the articulation and implementation of an action plan which delivers positive outcomes throughout the organization.
• Review and analyse different departments’ data to identify trends and recommend solutions to improve performance, retention, and employee experience.
• Provide support in the preparation for HR audits and subsequent action plans while safeguarding employee data in line with compliance & Data privacy standards.
• Support in implementation of reward and recognition policy across the markets.
• Initiate and implement employee rewards and recognition program and initiatives.
• Develop and execute employee engagement initiatives and measure their effectiveness.
• Provide HR administration support including payroll input and benefits administration, leave management, staff travel, HR communication/correspondence.
• Prepare and maintain HR employee records both physically and electronically.
• Responsible for employee wellness and welfare.
• Implement health and Safety requirements.
• Prepare monthly, half yearly, annual, and ad hoc HR reports to Management.
• Responsible for compliance with employment regulations and employment laws.
• Perform any other duties as may be allocated from time to time.
• Undertake specific HR-related projects and initiatives as appropriate.

Requirements

• Bachelor’s degree Human Resource Management with the prerequisite HR certification and valid membership to a professional body.
• A minimum of 5 years’ experience as a HR Generalist in a multinational organizational set up.
• Must have a good understanding of Employment Laws and management of employee relations.
• Experience in working in a fast-paced industry, preferably in Service Industry/ICT industry. 
• Excellent communication skills, both verbal and written, is essential.
• Critical thinker with proven track record in handling complex team dynamics.
• Ability to work independently, under pressure and meet tight deadlines.
• Ability to multitask and work with cross functional teams and different stakeholders to achieve a common goal.
• Must be Assertive with strong negotiation skills.
• Attention to details.
• Demonstrated ability to work as part of a team.
• External Focus – have an eye on what is happening in the external market and be proactive in their approach to change.
• Must have high emotional intelligence. 
• Ability to maintain confidentiality at all levels. 
• Excellent organizational and time management skills.
• Excellent analytical and problem-solving skills

About Company

Betika Ghana

https://www.betika.com

Betika is one of leading Gaming companies with gaming platforms and operations in Kenya and 9 other African countries handling millions of monthly site visits. We are not just a Sports Betting brand; we are a lifestyle brand that believes in responsible gaming practices. We offer mobile solutions, SMS, USSD, Android, and iOS applications, as well as desktop and retail. These channels enable Betika to deliver the fastest and most competitive gaming products for our customers.